Privacy Policy
Privacy Notice Hidromex Machinery SA de CV
Responsible:
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, Hidromex Machinery SA de CV informs you that it is responsible for your personal data and that we are a company dedicated to the marketing of industrial machinery, seeking constant innovation for development. from the Mexican countryside. Hidromex Machinery SA de CV is responsible for Data Protection, who can be contacted by email: contacto@hidromeximport.com
This Privacy Notice is part of the website www.hidromeximport.com
One of the priorities of Hidromex Machinery SA de CV is to respect the privacy of its users and keep secure all the information and personal data it collects, in such a way that you will share information only with Hidromex Machinery SA de CV.
Information requested:
Among the data requested on our website are:
- Name
- Surnames
- Country
- State
- Contact Cell Phone
- Address
- RFC
- Tax Regime
- Tax data for billing
Hidromex Machinery SA de CV does not request sensitive data on its website.
Use of information
To receive information via email:
Your data will be processed for the following purposes:
(I) provide you with the information you have requested from us;
(II) In the event that you purchase a product or contract a service, comply with and control the correct fulfillment of the contract;
(III) comply with the legal obligations of Hidromex Machinery SA de CV, and
(IV) Send you promotional communications, if you have expressly requested it (at the time of registration on our website, through the corresponding box or in the section for this purpose on the Hidromex Machinery SA de CV website).
Content:
Hidromex Machinery SA de CV will send you promotional communications related to any product or service available on our website.
Communication:
Hidromex Machinery SA de CV will send you these communications by email or by telephone via text messaging.
Hidromex Machinery SA de CV uses the requested information to provide services and products related to its activities. Also to inform our users about new products or services that are related by the client, comply with obligations contracted with our clients, evaluate the quality of the service, inform about changes to our products or services and provide better service to the user. The information you provide us is for the exclusive use of Hidromex Machinery SA de CV, who requests information that allows us to contact clients or users when necessary. The information requested is used during the registration process, when contracting a service or purchasing a product.
What are cookies and how are they used?
Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for viewing the pages on that server, name and password. In some sections of our site we require that the client have cookies enabled since some of the functionalities require them to work. Cookies allow us to: a) recognize you when you enter our sites and offer you a personalized experience, b) know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth that you have selected when moment of entering the home page of our sites, so that we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie which is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful to us to improve content, headlines and promotions for users. Cookies also help us track some activities, for example, in some of the surveys we launch online, we may use cookies to detect if the user has already completed the survey and avoid displaying it again, if they have. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them activated. The use of cookies will not be used to identify users, except in cases in which possible fraudulent activities are investigated.
In the case of the use of cookies, the “help” button found in the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies.
Limitation of use and disclosure of information:
Hidromex Machinery SA de CV is responsible for Data Protection, who can be contacted by email or by calling +52 81 1236 4644
Hidromex Machinery SA de CV advises the user to update their data every time they undergo any modification, as this will allow them to provide a more personalized service.
Transfers of information to third parties:
Hidromex Machinery SA de CV does not transfer Data, it only makes referrals to comply with the aforementioned uses and comply with the obligations contracted with our clients for the purchase of a product or service.
Hidromex Machinery SA de CV does not assume any obligation to keep confidential any other information that the user provides, including information that the user provides through bulletins and online chats, as well as information obtained through cookies. that are described in section 3, the above in terms of what is established in article 109 of the Federal Copyright Law and section I, of article 76 bis of the Federal Consumer Protection Law.
Security:
When contracting a service or purchasing a product, data will be requested for which we are committed to offering security and confidentiality of the data provided to us, for this, we have a secure server under the SSL (Secure Socket Layer) protocol in such a way. note that the information they send us is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, ensure that an “S” appears in the “httpS”:// navigation bar.
Modifications to the privacy notice:
We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices. In case of changes to the Privacy Notice, we will notify you through an email that has been registered for such purposes or you will be able to see them reflected on our website mentioned above.
Acceptance of terms:
If the user uses the services on any of the Hidromex Machinery SA de CV sites, it means that he or she has read, understood and agreed to the terms set forth above.
Authority If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise. The authority is the Federal Institute of Access to Information and Data Protection (IFAI), its website is: www.ifai.mx.
Guarantee:
The guarantee of our products remains in force as long as the original spare parts provided by Hidromex Machinery SA de CV are used, otherwise it will be invalidated.
The date of the last update to this privacy notice: January 1, 2024.
Billing:
The invoicing of the machinery is carried out in the current month. If the payment is not covered within the current month, the invoice will be canceled and it will be reissued the following month with an additional 5% penalty.
The entry into force of the 2022 electronic invoice: CFDI 4.0 requires the inclusion in the CFDI of the name or company name, RFC, postal code of the tax domicile, and the social regime of both the issuing and receiving taxpayer, among other points.
In relation to the above, in order to have your information updated and that your CFDI receipts (Invoices and/or Payment Receipts) are issued with the correct data, we request your updated PROOF OF TAX SITUATION